Northern California Fire Services Update.

For the most part, all services are back to normal. We do have a block of vacaville DSL customers out still. It appears to be an AT&T line or switch problem on their end. If you're a DSL customer and without service please contact support at 877-205-5246 so we can create a ticket. Without an open ticket we do not know you have service issues.

10/20/17 (4:45PM) - DSL services are returning to normal. Most customers are back online at this time. If you're not, please reboot your modem. In some isolated instances it may take until late this evening to have service. If you do not have service by early Saturday (10/21/17) please contact support to enter a ticket.

10/19/17 (2:15PM) - Our engineering team was able to speak directly with AT&T. All outstanding DSL tickets are batched and part of the same problem. They have revised their ETR to early afternoon on Friday 10/20/17.

10/19/17 - AT&T just updated the status of the problem and moved their ETR to 10/29/17. Tickets for individual customers have different times but all are in the PM and as late as 11PM. We are attempting to get better information. At this time all we know is a problem exist.

10/18/17 - Nothing further from AT&T. Their ETR remains at Thursday 10/19/17 by 11:00am. From postings on various social media sites, we can see that the outage is affecting all ISPs including their own customers.

10/16/17 - 11:30am AT&T advises the ETR (Estimated Time of Repair) should be no later than Thursday 10/19/17.
Updates will be provided as we receive them.

We appreciate your patience.

Wireless Internet Access
Coming Soon
10Mb Sustained and Up to 25Mb Burst !
Castles is upgrading our wireless network to offer higher sustained bandwidth plans. Upgrades are planned through 2017. Sustained download plans start at 1.5 Mbs and go up to 10 Mbs. Customers must have the new AC equipment to get higher than 4 Mbs sustained. Most legacy customers will be able to upgrade for a small one-time fee.
Wireless Plans

Web Design Services
Specializing in Small Business - Personalized and Affordable
Web Design Packages Starting at $499
  • Affordable Small Business Web Sites
  • Manage the site on your own or have Castles make changes
  • Web hosting includes cPanel
  • Search Engine Registration Included
  • Search Engine Optimization (SEO) Included
  • Links to Facebook, Twitter and LinkedIn Included
  • Links to Square Market & Setup Assistance
  • Domain email included
  • Parked Domains
  • Online Design Center
  • Feedback Form or Custom Form Included
  • No long-term contracts

Castles Supports the Air Force Security Forces Association

  -AFSFA members receive a $50 discount on Web Design services.
  -Castles will donate an additional $50 to AFSFA for every new web site project completed for an AFSFA Member.       

Shop and Support - Create and account, shop, earn money back and contribute to AFSFA

Technical Support Request Form

24 Hour Toll-Free Technical Support (877) 205-5246