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Support Request Form

Castles Support Request Form

Did you know that most problems encountered on a device can be fixed by simply restarting the device. Please try that before requesting support.

Before contacting Castles for support, please review the items specific to your problem under the Support Tags on our website. If you don’t see a solution to the problem, perhaps you would be so kind as to do a web search for your specific issue. This will often save you the time of waiting for us to assist and eliminate a lot of frustrating technical issues. Thank you.