DSL for Residential and Business

  Beware of those low priced offers!
          They don't tell you about the added on fees and taxes!
                         There are none at Castles. What you see is what you pay!
                             

Castles purchases local circuits from AT&T and local dial tone must be provided on your line by AT&T. Prices are for self install packages. Professional installation is available for an additional charge. Prices do not include any sales and/or use taxes that may be applied by local, regional or federal agencies - including Federal Universal Service Fund (FUSF) charge.

(1) Price is based upon month-to month service and no contract.
     Prices available to new customers only.
(2) Advantage 768 pricing is restricted to new DSL customers not being
     serviced by another ISP or AT&T.
     AT&T ASI charges us $11 to make the transfer from another service.
     Castles will assess an $11 fee on Advantage 768 only.

Commercial accounts should use Advantage-S Static IP DSL.

** Additional IP addresses available
Advantage-S services are configured and priced for a single bridged static IP.
A block of four (4) bridged static IP numbers is an additional - $10.00 per month
A block of eight (8) bridged static IP numbers is an additional - $20.00 per month
Routed IP blocks require customer justification and must be configured during normal business hours. Contact Castles for a quote on your requirements.

(1) Price is based upon month-to month service and no contract. Prices available to new customers only.

DSL Modems (1)

Siemens Speedstream 4100 ADSL External Modem

 The 4100 Ethernet model works with any Ethernet equipped PC, regardless of operating system.

    Price: $49.95    S&H: $9.95 *

 The Speedstream 4100 ADSL Modem is shipped with a phone cord, ethernet cord (Cat5), 3 line filters, and instruction


 Zoom Technologies Custom X6 ADSL WiFi Modem

The Zoom ADSL X6 is an all-in-one solution for sharing ADSL service. The X6 provides all the features you'll need to make your ADSL access secure, easy to share, and easy to use. A built-in wireless-G router enables wireless networking to computers, notebooks, and other devices with 802.11g or 802.11b wireless capability. A built-in 4-port Ethernet switching hub makes it easy to plug in computers, game stations, switches, hubs, and HomePlug devices.The X6 is powerful and easy to install and use. It supports all the popular ADSL services for enhanced speed and flexibility, including the latest ADSL 2/2+ standard.

                                    Price: $99.95    S&H: $9.95 *

                            The Zoom X6 ADSL Modem is shipped with a splitter, phone cord, ethernet cord (Cat5), 3 line filters, and instructions.

* Modems are shipped from a central warehouse to a location (within California) of your choice. 

(1) Important - modems have been tested to work with our circuits and services. If you are swicthing from another DSL provider and wish to use your existing modem, Castles cannot guarantee the modem's software is compatible with our DSL switching equipment. Existing modems normally work without any problems. Ocassionally, because of incompatibility, a new modem will need to be purchased.

Wireless Networks

Many people confuse wireless network with wireless Internet.

Wireless Internet exists when you get your Internet via an Access Point (AP) to an antenna located on your home or business. Castles provides wireless UltraBand service.

A wireless network is configured from the modem or router once Internet access is established.  If you are setting up a wireless network with Castles DSL, you will connect a wieless router or access point to the DSL modem.  The easier way to create a wireless network is to use the X6 ADSL WiFi Modem.

For details on setting up a wireless network visit  Microsoft® - 4 steps to set up your home wireless network

Promotional Terms

All Castles accounts are subject to the Castles AUP. Use of Castles service indicates acceptance of these terms. By ordering Castles Advantage DSL service, you also agree to be bound by the following terms and conditions:

This service is only available on lines with AT&T residential phone service. Castles will verify your AT&T phone service type after the installation. Customers found to have SBC business phone service will be charged business DSL rates.  Applicable fees will be charged to this account in the event of early termination. After the one-year term, pricing reverts to the then current price. Any applicable taxes, telecommunications surcharges or other governmental charges are the customer's sole responsibility. A Federal Universal Service Recovery Fee will be applied to all new circuits. Customer must maintain AT&T telephone service in continuous working order in order to maintain DSL circuit. Any action taken by the customer resulting in telephone service being disconnected or moved will result in loss of DSL service. Customer remains bound by the one-year term in all such cases, and early termination fees still apply. Introductory pricing applies only to this service level. Any change to service level or any service disconnection or move voids the introductory rate and pricing immediately reverts to normal. Any collections actions taken on delinquent accounts will appear on customer's credit rating. You must be over 18 years of age to order DSL service.

Equipment provided by Castles for Starter DSL circuits has a one-time cost for the ADSL modem. Your computer must be equipped with a PCI ethernet card (NIC).  If, for reasons beyond the control of the customer, Castles is unable to provide a DSL circuit, we will accept returned equipment in new condition. Castles will replace any faulty equipment within one year.

Actual data transfer rates may vary as measured between NIC at customer's location and the DSL-equipped Central Office or Remote Terminal, dependant upon several factors including line quality and loop length. Minimum service speeds are subject to 10%-20% protocol overhead. Actual transfer rates above 80% of the listed minimum transfer rate will be considered acceptable. Castles makes no guarantees regarding the availability of DSL until service is established.

Castles will not be responsible for outages when customer fails to notify Castles. Customer must be available for troubleshooting and connection setup. Customer has sole responsibility for any local network infrastructure at the installation premises.

Circuit will be assigned a single IP dynamically via DHCP. No special software is typically required.